Play and Redeem at TOTO Points Mall

Play and Redeem at TOTO Points Mall

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Terms & Conditions

Introduction

These Terms and Conditions govern the provision of Toto betting services and the relationship between Toto and the customer. By opening an account, placing bets, or using any Toto wagering products, you agree to be bound by these Terms, the Privacy Policy, and any product rules published by Toto from time to time. Toto may amend these Terms; material changes will be communicated in accordance with regulatory requirements. Continued use after notice constitutes acceptance of the updated Terms.

Eligibility and Access

You must be a natural person who is at least the age required by law in your jurisdiction and not prohibited from gambling. You must not hold or use more than one Toto account and you must act on your own behalf with lawful funds. Toto may restrict or refuse access to its services in certain jurisdictions or for other legitimate reasons, and such decisions are final.

Account Opening and Verification

To establish an account, you must provide accurate information and keep it current. Toto reserves the right to approve or decline an application in its sole discretion and to suspend or terminate an account for non‑compliance with these Terms or applicable laws. Once your account is created, you will receive login credentials. You are responsible for safeguarding those credentials and for all activity conducted through your account. If you suspect unauthorized use, you must notify Toto immediately and take steps to secure the account. Toto shall not be liable for bets placed or funds withdrawn from a compromised account prior to notification.

Identity, Compliance and Due Diligence

Toto operates in accordance with applicable anti‑money‑laundering and counter‑terrorism financing laws. Toto may collect, verify, and retain personal data and documents to establish identity, address, and source of funds, and to perform ongoing monitoring of accounts and transactions. Such checks may include third‑party verification services and governmental registries. Toto may suspend or terminate an account if identity verification cannot be completed or if activity appears suspicious. You agree to provide requested documents (for example, government‑issued identity documents, proof of address, and bank details) in a timely manner and to allow Toto to retain copies for regulatory purposes. Toto will report certain transactions or activities as required by law and maintain records in compliance with applicable regulations.

Gambling Rules and Market Availability

Toto determines the markets and events on which betting is offered. The following governs bet placement and settlement:

  • Related contingencies: multiple bets that rely on the same event or selection may be treated as related; bets on related contingencies may be voided, with the stake returned, if the underlying relationships violate the structure of the wager.
  • Minimum and maximum stakes: Toto may set limits on the amount that may be staked per market or event. Customers are responsible for confirming current limits before placing bets.
  • Stop‑win and stop‑loss: Toto may implement stop thresholds for winnings or losses on a given bet or account, in which case bets may be capped or blocked to protect the customer or the wagering system.
  • In‑running betting: live or in‑play betting may be offered at Toto’s sole discretion and may be suspended or withdrawn for events that are not broadcast or for other operational reasons.
  • Settlement: bets are settled in accordance with the official result and Toto’s published rules; where a dispute arises, Toto’s decision will be final unless required otherwise by law.

Payments, Deposits and Withdrawals

Funds deposited into Toto accounts remain the property of the customer and are held in secure accounts. Deposits and withdrawals are subject to verification and compliance checks. Toto may suspend or reject a deposit or withdrawal if required information is missing or if regulatory or internal risk controls are triggered. Processing times vary by payment method and jurisdiction. Fees, limits, and chargeback policies associated with payments will be published by Toto and may be amended from time to time.

Promotions, Bonuses and Offers

Promotions and bonus offers are governed by their own terms. Eligibility, wagering requirements, expiry periods, wager‑ro possibilities, and applicability to specific games or markets may differ by offer. Toto reserves the right to modify, suspend, or withdraw promotions at any time, and to terminate bonus eligibility for customers who breach the applicable terms.

Privacy and Data Protection

Toto collects, processes, and stores personal data to provide the wagering services, manage accounts, and comply with legal obligations. Data may be used for identity verification, fraud prevention, marketing (as permitted by law), and regulatory reporting. Toto will implement reasonable security measures to protect data and will retain information for as long as required by law or regulatory obligations. Customers have rights regarding their personal data and may contact Toto to exercise those rights in accordance with the Privacy Policy.

Responsible Gambling

Toto supports responsible gambling. Customers may set self‑imposed limits on deposits and betting, take timeouts, or request self‑exclusion. Toto provides resources and tools to help manage gambling activity and will cooperate with relevant authorities and compliance programs to prevent problem gambling and money laundering. If you believe you have a gambling problem, seek appropriate professional assistance.

Intellectual Property

All content and materials published by Toto, including software, website text, graphics, and logos, are protected by copyright and other intellectual property laws. Customers are granted a limited, non‑exclusive license to use the Toto platform for personal, non‑commercial betting in accordance with these Terms. Any unauthorised use, reproduction, or distribution is prohibited without Toto’s express written consent.

Limitation of Liability and Disclaimers

To the extent permitted by law, Toto and its affiliates shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the services, including lost profits, data, or business opportunities. Toto does not guarantee uninterrupted access to the platform or that all features will be error‑free. Customers participate at their own risk, and Toto is not responsible for losses due to technical failures, third‑party interference, or jurisdictional limitations on gambling.

Amendments to the Terms

Toto may amend these Terms at any time. Material changes will be communicated in accordance with applicable regulatory requirements. Continued use of the services after notice constitutes acceptance of the amended Terms. If you do not agree with the changes, you may close your account in accordance with Toto's termination procedures.

Suspension, Restriction, and Termination

Toto may suspend, restrict, or terminate an account for any reason including breach of these Terms, regulatory non‑compliance, suspicious activity, or risk concerns. In such cases, Toto will provide notice where required by law and will determine the disposition of funds in accordance with applicable regulations. Termination does not affect accrued rights or obligations arising before termination.

Governing Law and Jurisdiction

These Terms are governed by the law applicable to Toto's licensed operations. Any disputes arising from or related to these Terms or the use of the Toto services will be resolved in the courts of competent jurisdiction in the jurisdiction where Toto is licensed to operate, subject to any mandatory regulatory dispute resolution requirements.

Disputes and Complaints

Customers may submit disputes or complaints to Toto via the official support channels. Toto will investigate promptly and provide a final decision in accordance with its internal policies and applicable law. Regulatory complaints, where available, may be directed to the appropriate supervisory authority in the relevant jurisdiction.

Miscellaneous Provisions

If any provision of these Terms is held to be unenforceable or invalid, the remaining provisions shall continue in full force and effect. No waiver of any term shall be deemed a further or continuing waiver of that term or any other term. These Terms constitute the entire agreement between the parties with respect to Toto wagering services and supersede all prior communications.

Communication and Notices

Communications from Toto to the customer may be sent via the account portal, email, or other channels as required by law. It is the customer's responsibility to keep contact details current and to review notices published within the Toto platform.

Contact and Support

For assistance, customers should use the official Toto support channels provided within the platform. Toto aims to respond promptly and in accordance with regulatory requirements.